Who We Are
The “Sueste” Restaurant is operated by Estruturanumérica – Restauração e Eventos Unipessoal Lda, which is responsible for processing your personal data collected through this website, directly from our customers when making reservations, at the restaurant, or through contact and suggestion forms.
The data controller can be contacted at: gestao.suestecanico@gmail.com
What Personal Data We Collect and How It Is Collected
Under the General Data Protection Regulation (GDPR), personal data means any information relating to an identified or identifiable natural person.
Personal data is collected and processed by Estruturanumérica – Restauração e Eventos Unipessoal Lda only when customers contact us directly, whether through contact or suggestion forms on this website or at the restaurant, by telephone, by email, for restaurant reservations, event bookings, quotation requests, or any other enquiry initiated by the customer.
The information collected is limited to the data required to process table reservations, event bookings, event quotations, customer enquiries and requests, and to ensure the best possible service.
This may include the customer’s name, email address, telephone number, tax identification number, payment-related information, number of guests for restaurant bookings, and, in the case of events, details of the requested service, number of attendees and any additional information relevant to the service provided.
Why We Collect Your Data and How It May Be Used
Data is collected in connection with the preparation and performance of service agreements between Estruturanumérica – Restauração e Eventos Unipessoal Lda and its customers and is processed in compliance with contractual and legal obligations.
Where consent is requested and provided for other purposes, your data will be stored and processed in accordance with the terms described in the relevant consent declaration, including promotional communications, event invitations and marketing activities.
Personal data is processed electronically and stored in databases in accordance with applicable data protection legislation and information security standards.
Encrypted server backups are maintained to allow recovery in the event of cyberattacks, programming errors, misuse of technological resources or accidental deletion.
Your personal data will be stored within the European Union and may only be transferred outside the European Union to countries offering an equivalent level of protection as required by applicable legislation.
Who We Share Your Data With
We do not share your personal data with third parties and do not receive personal data from third parties.
Data Processors
The data subject acknowledges that Estruturanumérica – Restauração e Eventos Unipessoal Lda may engage data processors to process personal data on its behalf as part of its business activities.
Whenever this occurs, appropriate measures are taken to ensure that such processors provide sufficient guarantees regarding technical and organisational security measures and act solely in accordance with our instructions.
Data Retention Period
The period for which personal data is stored depends on the purpose for which it was collected. Where legally required, data will be retained for the minimum statutory period.
Where no legal retention period applies, personal data will be stored only for as long as necessary to fulfil the purposes for which it was collected and subsequently processed, after which it will be deleted.
Personal data provided for promotional and marketing purposes will be retained until consent is withdrawn or the data is no longer required for the purpose for which it was collected.
Your Rights
We guarantee the exercise of the following rights:
Right of Access – You may request confirmation as to whether your personal data is being processed and obtain access to that data, in accordance with Article 15 of the GDPR.
Right to Rectification – You may request the correction of inaccurate personal data and the completion of incomplete data without undue delay.
Right to Erasure – Also known as the “right to be forgotten”, you may request the deletion of your personal data from our records in certain circumstances.
Right to Object – You may object to certain types of processing, including direct marketing activities.
Right to Data Portability – You may request the transfer of your personal data to another organisation or receive it in a structured, commonly used and machine-readable format.
Right to Restriction of Processing – You may request the restriction of processing, for example while the accuracy of your personal data is being verified.
To exercise any of these rights, please contact us at: gestao.suestecanico@gmail.com. A form will be provided to enable you to submit your request. Once the completed form has been received, Estruturanumérica – Restauração e Eventos Unipessoal Lda will ensure that your rights are exercised within the legally established timeframes.
Information and communications will be provided free of charge.
However, if requests are manifestly unfounded or excessive, particularly due to their repetitive nature, we may, in accordance with the GDPR:
- a) Charge a reasonable fee taking into account the administrative costs involved in providing the information or taking the requested action;
or
- b) Refuse to act on the request, provided we can demonstrate that if is manifestly unfounded or excessive.
How We Use Cookies
We use cookies to store information such as your personal preferences when visiting our website. This may include simple pop-up messages or access to specific services we provide.
We may also use third-party advertising to help support the maintenance costs of the website. Some advertising partners, such as Google AdSense, may use technologies including cookies and web beacons, which may result in those advertisers receiving information such as your IP address, internet service provider (ISP) and browser details. This information is generally used for geotargeting purposes or to display advertising relevant to your interests.
You may disable cookies through your browser settings or by adjusting the settings of security software such as Norton Internet Security. Please note that disabling cookies may affect the way you interact with our website and other websites and may prevent access to certain features, services or login areas.
Questions and Contact
If you have any questions regarding the way we collect or process your personal data, please contact: gestao.suestecanico@gmail.com
Policy Updates
We reserve the right to amend this Privacy Policy at any time without prior notice. Any significant changes will be communicated through our website.
